Privacy Policy

Last updated: 18 February 2026

DailyPing ("we", "us", or "our") operates a habit-tracking service that communicates with users via WhatsApp ("the Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

1. Information We Collect

We collect the following types of information:

• Phone number: Your WhatsApp phone number, which you provide when you sign up for the Service.
• Messages: The content of messages you send to and receive from our Service via WhatsApp, including your habit goals, progress updates, and responses.
• Habit data: Information about your habits, including the habits you are tracking, whether you have completed them, and any notes or reflections you share.
• Usage data: Information about how you interact with the Service, such as message timestamps and frequency of use.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and operate the Service, including sending you daily habit reminders and tracking your progress.
• To personalise your experience and tailor messages to your habit goals.
• To improve and develop the Service.
• To communicate with you about the Service, including responding to your enquiries.
• To comply with legal obligations.

3. How We Share Your Information

We may share your information with the following third parties:

• Meta/WhatsApp: Your messages are sent and received through the WhatsApp Business API, operated by Meta Platforms, Inc. Meta processes your phone number and message content in accordance with their own privacy policy.
• Cloud service providers: We use third-party cloud hosting services (such as Amazon Web Services) to store and process your data.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request deletion of your account and data, we will delete your information within 30 days, except where we are required to retain it by law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate information.
• Deletion: You can request that we delete your personal information.
• Portability: You can request a copy of your data in a portable format.
• Objection: You can object to our processing of your personal information.
• Withdrawal of consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at mail@rangirobinson.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

8. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

9. Information for EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, our legal basis for processing your personal information includes:

• Contract: Processing necessary to provide the Service you have requested.
• Consent: Where you have given us consent to process your data.
• Legitimate interests: Processing necessary for our legitimate interests, such as improving the Service, provided these are not overridden by your rights.

You also have the right to lodge a complaint with your local data protection authority.

10. Information for California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose.
• Request deletion of your personal information.
• Opt out of the sale of your personal information (we do not sell personal information).
• Not be discriminated against for exercising your privacy rights.

11. Information for New Zealand Residents

If you are a New Zealand resident, your personal information is handled in accordance with the New Zealand Privacy Act 2020. You have the right to access and request correction of your personal information. If you believe we have breached the Privacy Act, you may lodge a complaint with the Office of the Privacy Commissioner.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by sending you a message via WhatsApp or by posting the updated policy at this URL. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DailyPing
Email: mail@rangirobinson.com